Our salesman, Andrew Wheeler was fantastic! He was super easy to talk to, he listened to what we were saying, and answered my wife’s questions. There was absolutely no pressure. Not once did he try to push us into buying right then and there.
He was completely open throughout our entire purchasing process. When it came time for ballpark numbers, Andrew gave us basic numbers without running our credit (which was awesome). The credit check form was sitting right in front of us, I went to fill it out, and he said “Oh, that’s the form to run your credit, you don’t have to fill it out unless you want me to go ahead and run it.”
Andrew was a refreshing change from all the other salesman from the other dealerships we went to. We liked him enough to buy two brand new cars. The cars were great too!
After visiting two other dealerships we bought from Harnish Subaru, because Kirk was very knowledgably about all facets of the Outback. During the test drive all of the features of the car where high lighted. The negotiations and purchase of the car was a relaxed and pleasant experience.
We LOVE Subaru of Puyallup. We have purchased our 3rd Subaru from them and each experience is better and better. Our regular salesperson retired, so we were introduced to Kimberlee Cade. She is amazing, knowledgeable and will do what it takes to make you happy. She went out of her way to provide us what we wanted. We walked in, knowing we needed to look at a new Forester, Kimberlee showed us options and carefully figured out what we wanted, when we didn't even know ourselves! She patiently explained the nuanced differences between the models and when we decided, of course there weren't any in stock. She found one that was already on it's way, with everything we wanted, including the perfect color! Kimberlee kept us updated on it's arrival and lo-and-behold we were the proud owners of a 2017 Subaru Forester Limited in no time! We will always go to Subaru of Puyallup and Kimberlee is our Sales Consultant forever...
Usually, I’m not a fan of the car buying process. Subaru of Puyallup – Jerome and Wade – have changed my opinion on that. The entire process was easy and truly stress free. I wish I had gone and visited them earlier! Excited to be driving my second Subaru.
Jerry Harris was a pleasure to work with. We first took a test drive back in December with him. No hard sell whatsoever. Over the next few months he would occasionally email us with new inventory. We finally decided on a Outback which we feel we got a great deal on. He even called a few days later to see how things were going and how we liked our new car. Overall great experience.
Jerry was gracious and did not do the hard sale or push. We appreciated that we did not get the " let me go and talk to the manager" about a deal ...Jerry was respectful and did not try to manipulate us into something we didn't want or need. It was a positive experience and have already told our friends at church the experience we had. It is apparent from sales team, the manager and with Kym who handled the final paperwork, that integrity and honesty is a common core value in their relationship with anyone who walks through the door....
The car purchase at Puyallup Subaru was truly stress-free with Dima he spent a great deal of time explaining purchase options to provide the best deal for the right car I would recommend Subaru of Puyallup and Dima to others
Jerry and Rick were incredibly thorough in orienting us to the features of our new Forester. Jerry encouraged us to try out some features while we test drove, so we were comfortable using them. Best dealership we've dealt with.
We love our new 2017 Outback. It was our first experience with Subaru of Puyallup. It was definitely "stress free" . Our experience was awesome thanks to Brian Fuller. He was very through, friendly and kept us "in the know" every step of the way. Even after the sale, he has contacted us numerous times to provide additional information and offer his assistance. Thank you, Brian!!